How Our Services Work
What to expect when you exchange, send or trade with us, and what to bring.
Every transaction follows four steps
Whether it is cash, a wire or crypto, the shape of the process is the same.
Quote
Check our published rates, then confirm a live price by phone or at the counter.
Verify
We verify your identity where the transaction requires it, and check payment details with you.
Pay
Pay in cash, by wire or in crypto, at the rate you confirmed.
Receive
Collect your currency, or receive your wire or crypto, along with a receipt.
Guides
The detail behind each part of the process.
Currency Exchange Process
Each step, from your quote to cash in hand.
Cryptocurrency Buying & Selling Process
Step by step, from wallet check to confirmation on the blockchain.
Required Documents
The ID and information to have ready for your transaction.
Payment Methods
Cash, wire, crypto and the other ways to pay or get paid.
Planning your visit
Call ahead for larger amounts
We can confirm the rate and have your currency ready.
Bring original, valid ID
Photocopies and expired documents can’t be accepted.
Check our hours
Hours can change on holidays, so call or check our social channels before you come.
Find us
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Phone: 647-84 84 84 2
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Email: maxmeritexchange@gmail.com
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Business hours:
- Open
- 10:00 AM – 6:00 PM
Common questions
Do I need an appointment?
Not for everyday exchanges during business hours. For large amounts, high-value crypto trades or business onboarding, please book ahead.
How long does a visit take?
A simple cash exchange is usually quick. Transactions that need verification or larger amounts take a little longer, especially the first time.
Ready when you are
Call for today’s rate, or send us the details of a larger exchange and we’ll prepare a quote.